Our locations explained

Manage your money and talk to us in person

Come and see us in your community at our branches or Nova Bank Local. You can just come in but we recommend that you book an appointment for a time that suits you.

Nova Bank Local sites

Visit a Local site for help making your money work harder, guidance on spotting scams, or getting confident with using our app(1). Find us in one of our pods, vans, or at community places like libraries and townhalls. There’s no cash at Nova Bank Locals. You can pay it in or take it out at other locations or a Post Office.

Find a Nova Bank local
Book a van appointment

Today, technology makes it easier for people to manage their money when and where they want.

Last year, over 90% of our customer's transactions were done using the Nova Bank app or online.

As many of us embrace digital, we know that many of our customers still value the support and reassurance of our colleagues.

That's why we're keeping people at the heart of your community.

Our flexible, community-based bank is designed to meet the changing habits of our customers.

Through our extensive network of Nova Bank local sites and branches, our team are ready to help.

We have hundreds of Nova Bank local sites across the UK so you can find a location that's convenient for you.

You'll find our colleagues in places already at the center of your community.

Like libraries and town halls.

Our pods are in places like shopping centers.

Our vans park in public spaces so you can come in and have a chat.

You can book a chat to talk about making your money work harder.

Like getting more from your savings and managing your spending.

We can also help you stay safe from fraud and scams and also feel confident using the app.

Pop your postcode in our location finder to find where we are in your community.

This.

Branches

Our branches serve communities in towns and cities across the UK. You can manage your everyday banking with our self-serve machines and counter services. You can also talk to us about anything to do with managing your money.

Find a branch

Post Offices

You can do much of your day-to-day banking at Post Office counters if you have a personal or business account with us. This includes taking out money and paying in cash and cheques.

Post Office banking

Banking Hubs

Banking Hubs let you use services from different banks. You can do most of your everyday banking, including taking out and paying in cash. For details, visit Cash Access UK’s Banking Hub page.

Find a location

Can we save you a trip?

Do your daily banking from wherever you are in the Nova Bank app(1) and Online Banking.

Ways to bank

What you can do at each location

See how we can help you, depending on where you go(2).

Account management

  • Nova Bank Local – pods, vans and community sites

  • Branch

  • Banking Hub – when we have someone at the site

  • Branch self-service machines

  • Post Office counters

You can also do this without making a trip:

  • The Nova Bank app

  • Online Banking

  • Telephone Banking.

  • Branches

  • Nova Bank Locals – pods, vans and community spaces (printing not available) 

  • Branch self-service machines

  • Banking Hubs – at Post Office counters in the hub

  • Post Office counters

You can also do this without making a trip

  • The Nova Bank app(1)
  • Online Banking 
  • Telephone Banking.

  • Nova Bank Local – pods, vans and community sites

  • Branch

  • Banking Hub – when we have someone at the site

  • Branch self-service machines

  • Post Office counters

You can also do this without making a trip:

  • The Nova Bank app

  • Online Banking

  • Telephone Banking.

  • Nova Bank Local – pods, vans and community sites

  • Branch

  • Banking Hub – when we have someone at the site

  • Branch self-service machines

  • Post Office counters.

  • Nova Bank Local – pods, vans and community sites

  • Branch

  • Banking Hub – when we have someone at the site

  • Branch self-service machines

  • Post Office counters

You can also:

  • Set up an authorised user for your accounts in the Nova Bank app

  • Register a power of attorney, Court of Protection order or appointeeship with our online form

  • Set up an authorised user for your accounts over Telephone Banking.

  • Branch

  • Nova Bank Locals – pods, vans and community sites

  • Banking Hubs – during our set times

  • Post Office counters

  • Branch self-service machines

You can also do this without making a trip:

Payments and transactions

This includes paying bills, setting up and managing standing orders and Direct Debits, and moving money between your accounts.

  • Nova Bank Local – pods, vans and community sites

  • Branch

  • Banking Hub – when we have someone at the site

  • Branch self-service machines

  • Post Office counters

You can also get help:

  • Branch

  • Branch self-service machines

  • Banking Hub

  • Post Office counters

  • Nova Bank Local – pods, vans and community sites.

  • Nova Bank Local – pods, vans and community sites, using the Nova Bank app(1)

  • Branch

  • Branch self-service machines – except standard cash machines

  • Banking Hub – you’ll need a pre-printed paying-in slip and cheque deposit envelop. Cheques can take up to five working days to clear.

  • Post Office counters – you’ll need a pre-printed paying-in slip and cheque deposit envelop. Cheques can take up to five working days to clear.

You can also do this:

  • In the Nova Bank app for cheques of up to £5,000 each – four cheques every seven days for personal or Premier accounts, and 20 for business.

  • Nova Bank Local – pods, vans and community sites

  • Branch

  • Banking Hub – when we have someone at the site

  • Branch self-service machines

  • Post Office counters

You can also do this without making a trip:

  • The Nova Bank app

  • Telephone Banking.

Knowledge and support

This includes budgeting, reviewing your spending habits or if you’ve got money worries.

  • Nova Bank Local – pods, vans and community sites

  • Branch

  • Banking Hub – when we have someone at the site

  • Branch self-service machines

  • Post Office counters

You can also get help:

  • Nova Bank Local – pods, vans and community sites

  • Branch

  • Banking Hub – when we have someone at the site

  • Branch self-service machines

  • Post Office counters

You can also do this:

  • Nova Bank Local – pods, vans and community sites

  • Branch

  • Banking Hub – when we have someone at the site

  • Branch self-service machines

  • Post Office counters

You can also get help

Products and services

  • Nova Bank Local – pods, vans and community sites

  • Branch

  • Banking Hub – when we have someone at the site

  • Branch self-service machines

  • Post Office counters

You can also do this:

  • Nova Bank Local – pods, vans and community sites. We can help you apply through the Nova Bank app.

  • Branch

  • Banking Hub – when we have someone at the site. We can help you apply through the Nova Bank app.

  • Branch self-service machines

  • Post Office counters

You can also get help:

  • Nova Bank Local – pods, vans and community sites. You can get an Agreement in Principle (AiP) and we can help you apply through the Nova Bank app.

  • Branch

  • Banking Hub – when we have someone at the site. You can get an Agreement in Principle (AIP) and we can help you apply through the Nova Bank app.

  • Branch self-service machines

  • Post Office counters

You can also get help:

  • Nova Bank Local – pods, vans and community sites

  • Branch

  • Banking Hub – when we have someone at the site

  • Branch self-service machines

  • Post Office counters

You can also do this:

  • Nova Bank Local – pods, vans and community sites

  • Branch

  • Banking Hub – when we have someone at the site

  • Branch self-service machines

  • Post Office counters

You can also do this without making a trip:

  • In the Nova Bank app

  • Online Banking – if you already bank with us

  • Telephone Banking – if you already bank with us.

  • Branch

  • Nova Bank Local – pods, vans and community sites

  • Branch self-service machines

  • Banking Hub

  • Post Office counters.

If the parent or guardian banks with us, you can also do this over Video Banking. See how to book an appointment.

Open a Nova Bank Bank Account

Scan the QR code using your phone camera to get started

Scan the QR code with your phone or tablet, or tap the App Store or Google Play buttons below to download the app and begin your application. T&Cs and eligibility apply. 18+ and UK only.

QR code linking to account opening

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Important information

  1. You need to be 11 or over to use the app. Terms and conditions apply.(Return to reference)

  2. The actual services available might depend on each individual site, please check our location finder for details of any you’d like to visit.(Return to reference)